Build from customer interest

From Interest to Your First Sourcing Decision

Make the customer request specific before you purchase supply.

Find the real choice
Use a photograph to identify team, season and design. A casual enquiry is not an agreed order.
Confirm missing details
Record size, quantity and optional printing. Ask about the exact product and receiving arrangements before setting an expectation.
Choose what to commit to
Review the confirmed item and complete arrangements through your own selling process. Purchase only what you decide to source.
Check and fulfil
Compare the parcel with the customer requirement before handover. Repeat the supply check for the next request rather than assuming ongoing availability.

What to bring to the conversation

The customer is interested in: ___
Exact reference / size / quantity: ___
Still to confirm: ___
Receiving country / postcode: ___

Ask about the exact shirt before making a promise to your customer.