Build from customer interest
Plan the First Parcel Before Promising Delivery
No broad stock collection is required to ask about a focused request. A receiving plan still is.
Decide who receives the goods
Provide your receiving country and postcode. Confirm the delivery arrangement; this process does not automatically send the parcel to the end customer.
Set a responsible expectation
Ask about preparation and carrier transit separately. Review the complete quote, tracking option and any destination responsibilities before payment. An estimate is not a guaranteed arrival date.
Check before customer fulfilment
Keep the customer request and supplier confirmation together. Inspect the selected item, size, printing and quantity; record a discrepancy before handing over an affected item.
Where are you in the process?
| Before you source | Question to answer |
|---|---|
| Receiving | Who checks the parcel on arrival? |
| Timing | Which preparation and transit estimates apply? |
| Shipment | What is included and what remains your responsibility? |
| Fulfilment | How will you complete your customer’s request? |
One clear request. One next step.
Ask about the exact shirt before making a promise to your customer.